The Solution

Journal Communication Hub - One Client's Result

Intelligent processing applied to communication paid off big
A greater the 100% ROI in year 1 while improving author engagement and time to publication.
Analytics and insight meant far fewer major escalations
After JCH deployment 66% of queries were achieving same day resolution, a major reduction to prior rates.
Harvesting and classifying information increased throughput
Simplified and centralized information increase throughput as project managers could do more with their time.

Journal Communication Hub

One Platform - Unbounded Productivity

Work Smarter

Automatically categorize emails, information and documents

Gain Control

Organize teams, create roles and workflows, auto assign tasks, monitor deadlines and escalate issues.

Get Visibility

Customized dashboard provides a concise summary of key data important to your work.

Start it up

Journal Communication Hub is up and running fast with easy configuration tailored to your requirements.

See how Taylor and Francis benefits from journal communication hub

We value our authors as partners and collaborators, and through JCH we enable a frictionless journey through the critical steps of peer review and production aiming to achieve rapid publication of new research.

Kirstin Heilmann
Head of Global Supplier Management
Taylor & Francis

Journal Communication Hub

Journal Communication Hub is an intelligent platform that organizes your workflow, manages communication, engages authors and enable fast publishing process.

Download Case Study



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